We recently had a customer approach us wanting to know how much time they actually spend on each job and compare this to the time they are charging out to their customers.
With some projects taking weeks and even months to complete they wanted to have a double check to compare their original costings prepared by their in-house surveyors and used to cost and tender for the project against all of time actually spent on the job.
They wanted to measure and improve their own project planning and operational efficiencies.
Now they already have a record of the time that has been manually allocated by individual engineers to each job from the daily job sheets. However what our customer required is effectively an automated timesheet record for comparison to back to the original costing.
Setting up a geofence for each job meant that the time that the contractors and the employed engineers are actually on site, is now automatically recorded. At the end of each project these automated daily time records for all contractors provides this valuable check and the total hours can be compared against the estimates prepared for the job tender costing process.
An extra advantage is that where travelling time is also allocated against a job, time can be recorded from the time the engineer leaves home in the morning, subsequently arrives at a job, and then travels on to the next job or returns back home.
A further advantage of using the geofence is that inventory stock carried by the engineers in their vehicles can now located almost instantly. This is really helpful when there is an urgent requirement for a particular item that is needed to restore service to a customer. Simply by allocating the engineer who has the available part to the service call their customer response has improved. In other cases because the precise stock location is known it can usually still be transferred to the customer site faster and simpler than placing an order with a supplier for a replacement part (depending on the supplier delivery lead times).